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* THE ONE-DAY TICKETS DO NOT HAVE WRISTBANDS SO, ONCE IN THE VENUE, IF YOU GO OUT YOU WILL NOT BE ABLE TO GO BACK IN *VOUCHERS ARE UNIPERSONAL AND UNTRANSFERABLE SO ONE VOUCHER WILL GIVE ACCESS TO THE 3 DAYS OF THE FESTIVAL TO ONE PERSON ONLY ¿WHEN WILL THE CAMPING AREA BE OPENED? The camping area will be opened on Thursday September 4rd at 12:00h and will be opened until Sunday September 7th in the afternoon. The right for camping is acquired with the purchase of any Azkena Rock Festival ticket (one-day ticket or voucher) and it will be possible to come in at any moment during the abovementioned dates. It is possible to introduce food and drinks in the camping area as well as a portable gas cooking. IT IS FORBIDEN TO ENTER FOOD OR DRINKS IN THE FESTIVAL VENUE.
¿WHEN WILL THE DOORS BE OPENED?The Festival venue’s doors will be opened at 14:00h, both Friday and Saturday. On Thursday they will open at 18:00h. STAGES AT THE AZKENA ROCK FESTIVAL All the concerts at the Azkena Rock Festival will be held in two main stages and a Rock Tent. We suggest you to have a look around the concert venue in order to know where the different services the Festival offers you are located.
TICKETS FOR WRISTBANDESIt will be possible to get tickets for the Azkena Rock Festival in advance trough the Tick Tack Ticket or in the sale spots provided for such purpose (see “Tickets” section). Tickets will also be bought in the Bilbao BBK Live ticket offices during the Festival. The prices in the ticket office will be slightly higher than the tickets purchased in advance.
The timetables of these ticket offices are as follows: Thursday: from 4 in the afternoon to 1 in the morning Friday: from 12 in the afternoon to 1 in the morning Saturday: from 1 in the afternoon to 1 in the morning
Both tickets purchased in advance as well as those bought during the Festival, will have to be exchanged for wristbands in the ticket offices at the Festival provided for such purpose located at the entrance of the Festival venue and announced as “PULSERAS” (“WRISTBANDS”). The wristband will allow you to enter and go out as many times as you like, from your first entrance to the concert venue until 06:00h. If you go out after that time, you will not be able to come in again until the next day at 16:00 even if you have a wristband. Once you get the ticket exchanged for wristbands, only the wristband will allow you to come into the concerts at the venue and the ticket will become useless. Take care of the wristband, do not take it off, loose it, break it or exchange it with anyone else as you will loose your entrance right to the venue by doing so. Furthermore, if the security staff sees any sign of a broken or forced wristband, they will prevent you from going into the venue, taken for granted you have exchanged it with other person.
ACCREDITACIONS AND INVITATIONSWristbands and guests invitations will only be picked up in the accreditation house located at the entrance of the concert venue.
HANDICAPPED AREAAt the sides of both main stages, there will be an area at the same level as the mixers designated for those people with mobility problems so that they can watch the shows.
FOOD AND DRINKSYou will find bars in different places of the concert venue where you can buy mineral water, beer, energetic drinks, sandwiches… IT IS FORBIDEN TO ENTER FOOD OR DRINKS IN THE FESTIVAL VENUE
If you want to buy food and drinks you will have to get previously the tickets provided for such purpose in the different boxes all around the concert venue. We suggest you not to wait to the peak hours to buy your tickets. Think in advance and get them once you get in the concert venue, you will avoid many queues.
DANGEROUS OBJECTSIt is forbidden to enter the Azkena Rock Festival with sharp, glass, metallic, easily thrown, flammable or heavy objects including food and drinks in glass containers and/or cans. At the entrance there will be a check for everyone’s security. Please, collaborate with us and come light to the Azkena Rock Festival.
PRESERVATION OF THE AREAThe Azkena Rock Festival is located in a privileged place: Mendizabala. The Festival is situated in the Mendizabala open area, next to the Mendizorroza sports center. One of our main goals is the cleaning and preservation of this space and we hope is your concern too. There will be garbage bins all around the concert venue. Please, use them. The bars set up all around the venue will only serve in plastic cans easily recyclable. WC’S There will be chemical toilets all around the concert venue. Remember that we all will use them so try to leave them as you would like to find them.
MEDICAL SERVICESThere is an area at the entrance of the Azkena Rock Festival for Medical Services with doctors, nurses, ambulances, emergency hospital… If you feel sick or you have suffered or witnessed any kind of accident, go there and ask for an immediate assistance. There will be also members of the civil protection service, the fire-brigade and the local police.
OFFICIAL MERCHANDISINGThere will be an official Azkena Rock Festival merchandising sale spot where you will also find material of all of the bands playing in the Festival.
MARKETThere will be a market in the concert venue where anyone will be able to get all kind of articles, from clothes to music.
OTHER ADVISESDo not forget to bring your documentation. If you drink, do not drive, please. There will be breath tests in the Festival surroundings. Bring a cap and your sun screen, especially for the first concerts. Drink a lot of water in order to avoid dehydration. It will be hot so come with comfortable clothes and shoes. It is forbidden to enter the Azkena Rock Festival with professional audio and video recorders or cameras (reflex o with telephoto lens). Only domestic cameras without flash are allowed in. For security reasons, there is no luggage room in the Azkena Rock Festival, so we suggest you to bring only necessary and permitted things.
PARKINGAll the vehicles going to the Festival will be able to park in the soccer Mendizorroza Stadium, located 300m far away from the Festival venue.
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